We will start the shipping process as soon as the full payment is received. Your car will be picked up and delivered to one of the exit ports or warehouses in the USA or Canada. You can request additional pictures of your car from the exit warehouse. We will handle all the documentation in the USA or Canada. The original Title will be sent to the USA or Canada Customs, cleared, and sent to your mailing address by express courier mail services (DHL, FEDEX, or TNT). You will be notified of the date of the arrival by email. You will need to have your Identification document, Original Title and Bill of Lading with you when receiving the car at your destination port.
Courier mail services
Ground
After you've successfully paid for the purchase, we will get a driver, and he will deliver your car to the exit port/warehouse.
The estimated timeframe is 2–14 days, depending on the location and exit port.
Ocean
1
After your vehicle is delivered to the exit port, it will undergo Customs clearance. The estimated timeframe is 2–3 weeks. Please note that we do not handle Customs clearance and, therefore, cannot influence the process or the timeframe.
2
After the vehicle is cleared, it will either be driven onto the vessel or put inside the container to be shipped to your destination. The estimated timeframe is 3–4 weeks for RORO and 4–6 weeks for containers.
Air
1
After your vehicle is delivered to the exit airport, it will undergo Customs clearance. The estimated timeframe is 3–5 days. Please note that we do not handle Customs clearance and, therefore, cannot influence the process or the timeframe.
2
After the vehicle is cleared, it will be loaded into an aircraft. The estimated timeframe is 3–7 days (on the first available booked flight).
Answers to popular questions
Did you not find the answer to your question? Contact our manager
How can I find out the shipping price for the car?
You can use our shipping calculator to estimate the cost. However, the shipping calculator does not take into consideration the size and weight of the vehicle, as well as exact condition. For an exact quote, please contact our Shipping Department at shipping@auctionexport.com.
Is the shipping calculator accurate?
No. The shipping calculator only provides an estimate. Please contact us at shipping@auctionexport.com to get the exact quote.
Can I use my own transportation company?
We suggest checking our shipping rates first, as we offer very competitive prices due to the volume. AuctionExport offers consolidation services to many destinations. However, you are free to use your own shipping company. Once the vehicle is exported out of the USA/Canada, you are required to provide us with a copy of the Bill of Lading. Ground transportation is done exclusively by AuctionExport.
Is my vehicle safe while being transported between the states?
Your car has limited insurance while being transported between the states (additional insurance is available); however, If you would like ocean insurance at 1.5% of the total invoiced price, please email us at shipping@auctionexport.com. A $500 deductible applies to all claims.
How can I check the status of my shipment?
We will be notifying you of the status via your registered email. You can also check your profile under "Purchases".
How will my cars be shipped?
Your cars will be shipped by "RORO" or "Container" shipping.
What is "RORO" shipping?
RORO (short for Roll-on/Roll-off) shipping is a type of ocean freight service. RORO shipping is a cost-effective and efficient way to transport cars. This method is available at various destinations and does not involve consolidation. Please note that not all cars qualify for this shipping method. Please email us to shipping@auctionexport.com with the lot # prior to "BID" or "BUY NOW".
What is "Container" shipping?
"Container" shipping is the most popular way to ship a car. Your car will be loaded inside a 20 feet or 40 feet container, and the container will be sealed prior to loading on a ship.
How many cars can be shipped in a 40 feet container?
Usually a 40 feet container fits 3 mid size cars or SUVs, or 4 small cars, such as Honda Civic or Toyota Corolla.
What is consolidation?
Consolidation is when you only have one car to ship, but you do not want to pay for the whole 20 or 40 feet container. Our shipping company will consolidate your car at several popular destinations. For example, if your car is consolidated with 2 other cars in a 40 feet container, you end up paying only 1/3 of the price of the 40 feet container. If there is no consolidation to your port, we can ship a car in a 20-foot container.
Which port is better for consolidation?
The most popular port is New Jersey. However, always check with our Shipping Department regarding consolidation to your destination country prior to your purchase.
How long does it take to get my car?
An average transit time is 45–60 days after the full payment is received for your purchase. Please note that delays may occur due to weather conditions, slow traffic, snowbird season, documentation delay, etc. Please ensure that your payment is received on time.
How may I know if AuctionExport provides shipping to my country?
You can check the shipping calculator on our website to view all available destinations, and contact our Shipping Department at shipping@auctionexport.com to get more detailed information.