Purchasing process
Bidding
Live on the phone bidding
Buy Now
Online real time auction
Order car (assistance)
Ways of purchasing a car
Bidding
THE BID OPTION: Whatever bidding you see and whatever bids you are submitting through our website is PRE bidding. For example, you can place your maximum bid as $10,000 and if your bid was the highest bid of the PRE bidding round, your bid will be submitted at the live sale. If your bid is the highest bid of the live sale and meets the seller reserve, then you are the winner. If the seller reserve price is lower than your maximum bid and no one outbid you during the live sale, then you can win the vehicle for less than your maximum bid. Remember, if your maximum bid is $10,000 you can potentially win the vehicle for less than your maximum bid, assuming that it is greater than any other bids and seller reserve price is met.
Please note, if you are the highest bidder during the live sale and reserve has not been met, the vehicle can still be sold to you on seller’s approval.
BID
Live on the phone bidding
Every vehicle with a bidding option allows you to request live on the PHONE BIDDING with one of our sales representatives. If you submit a live on the phone request, you will receive an email with the approximate time of the sale and will be contacted by one of our sales representatives 5 minutes before the bidding starts. During the live sale, our sales representative will tell you the current bid amounts, and you will tell him whether to bid or stop.
Please note, the sale is very quick with approximately 3 seconds between bids.
Phone bidding
Buy Now
THE BUY NOW OPTION: Vehicles with the "BUY NOW" option can be purchased at the indicated price with the click of a button. As soon as you receive an email with confirmation of the purchase, the vehicle is yours. *Every auction vehicle has an auction fee. Prior to bidding, please check the Auction Fee Calculator.
Buy Now
Online real time auction
In order to participate in BidGoLive real-time bidding, you have to place a deposit on your account. The minimum deposit amount is $1000 or 15% from the bid amount.
Order car / assistance of a sales agent
As a registered user, you will have the ability to order a car.
Simply click the "Order Car" button from your profile, fill out the information about the car that you are looking for, and our team will search through millions of car listings and will get back to you with offers.
Who can buy a car from us
Individual buyer / dealer
Whether you are an individual buyer or a dealer, you can purchase a car through AuctionExport. If you live overseas and would like to purchase a car through AuctionExport no dealer license is required. All purchased vehicles must be exported outside the USA and Canada.
Answers to popular questions
Did you not find the answer to your question? Contact our manager
How and where do you place my "BID"/offer?
Please log in to your profile, go to the car listing, and submit your bid/offer under "BID Information". Once done, we will submit it to the selling auction, insurance company, bank, or dealer.
If I am the highest bidder at the indicated bidding end time, does that mean that I won the car?
No, this means that you are the highest bidder on our website, and we will submit your bid to the selling auction, insurance company, bank, or dealer. If the car is sold by the auction, there are other local and international bidders that are bidding on the same car. There is always a risk of being outbid. It is recommended to choose "PHONE BIDDING" to participate in the "Live Auction" with our agent on the phone and be able to increase your bid amount if needed. If the car is sold by the insurance company, bank, or dealer, we will submit your highest bid to the seller, and only if the seller approves your bid, you will win the car. It is in your best interest to place a reasonable bid amount to win the car.
What is a "BUY NOW"?
"BUY NOW" is a fixed-price option that allows you to purchase a car right away.
Can I offer a lower price than the "BUY NOW" price?
The "BUY NOW" price is typically non-negotiable. However, sometimes you can get a 3% - 5% discount on the price depending on the seller. Please contact us in regards to this, and our team of experts will do everything possible to negotiate the best price for you.
Are there any auction fees for "BUY NOW" vehicles?
Yes. You would have to pay the Auction Buyer Fee or Dealer Fee for the "BUY NOW" vehicle; however, these fees tend to be lower than for the live sale vehicles.
If the car doesn’t have a "BUY NOW" Price, how can I get the price to be ready for the purchase?
We advise you to check results of previous auctions in "Similar Vehicles" section available on every car profile. Results will give you an idea of the average price of the vehicle you are looking for. You can also check "Auctions Sale Results" in your profile or browse similar offers with "BUY NOW" prices.
How can I cancel my "BID" or the "BUY NOW"?
Please note that you can NOT cancel your bid once it is received. In rare cases, it might be canceled if the bid was not submitted or the auction has not started yet, please email us at sales@auctionexport.com and call our sales department to verify when needed. "BUY NOW" requests cannot be canceled at any time.
What is the average price?
It is an "Average Price" of past auction sales of similar vehicles. This price may give you an idea of how much the car can sell for.
Will I lose my deposit if I don’t win the car?
No. If you don’t win the car, the deposit will stay on your account, and you can use it for your next purchases.
What is the vehicle inspection?
If you are buying a vehicle and you're worried about its condition, you can order an Independent Vehicle Inspection through AuctionExport. Once your request has been approved by our Sales department, we will arrange an independent physical examination by a licensed inspector for the car you are considering to buy. After it is done, you will be given a full condition report complemented with interior and exterior pictures. Please note, you must have a deposit on your AuctionExport account in order to use this service. To learn more details, please contact our Sales department sales@auctionexport.com.
How does "Order Car" work?
The first step is to choose the make and model of the car you want to order. Fill out the form, and our experienced sales agent will start the search. Once we have a match, you will receive an email with vehicle details, pictures, and price if available. Overall, ordering a car can be a convenient way to get the exact make and model with the specific options and features you want.
If I want to purchase a vehicle that was offered to me, what should I do?
If you liked the car that was offered to you, you simply contact us and confirm that you are interested in buying this vehicle. We need to have a 10% of the car price with a minimum of $600 deposit on your profile in order to reserve this vehicle. Please note that if you do not have the required amount on your account, you can always add money using your Credit/Debit card. We do not advise using bank wire transfer deposits, as by the time your deposit arrives, the car might be sold to someone else.
Is "Order Car" price negotiable?
Yes, it is negotiable. Our sales team will do their best to receive the maximum possible discount for you.